Your signed agreement controls
The proposal and signed service agreement specify deliverables, milestones, payment terms, ownership, and cancellation arrangements. Existing signed agreements remain in effect; this page does not amend them.
Project payments
The standard structure for new projects is 50% to start and 50% before launch or handoff. Final pricing and milestones are confirmed in writing before work begins. Domain, hosting, messaging, payment processing, and third-party subscriptions are itemized separately.
Project cancellation and refunds
If you need to stop a project, contact us in writing. Work already performed and committed third-party costs are accounted for under your signed agreement. Any prepaid amount for unperformed work is reviewed against that agreement. Report duplicate or incorrect charges so we can investigate and correct them.
Optional Care
New Care engagements are optional, month-to-month, and may be cancelled with 30 days written notice to hello@hyperfyne.com. The agreement specifies the final billing date, included services, and transition arrangements. Care does not include unlimited updates, new features, or new integrations.
Ownership and handoff
For new project engagements, transfer of the delivered website after final payment is specified in the agreement. Clients control their domain, business profiles, and customer data. Third-party tools and reusable components retain their respective licenses. Ending Care does not revoke ownership of a fully paid project; hosting and maintenance must be arranged separately.
Contact
For billing, cancellation, and handoff requests, email hello@hyperfyne.com with your business name and request.